Dealing with Difficult People in the Library

ISBN: 9780838907603

³ö°æÉç: Amer Library Assn

³ö°æÄê: 1999-6

Ò³Êý: 180

¶¨¼Û: $ 39.55

×°Ö¡: Pap

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The best hands-on guide to solving problems through communication, preventative measures, and the enforcement of patron behavior policies.