The Quality Handbook for Health Care Organizations
The Quality Handbook for Health Care Organizations
副标题: A Manager's Guide to Tools and Programs (J-B AHA Press)
ISBN: 9780787969219
出版社: Jossey-Bass
出版年: 2004-4
页数: 256
定价: 406.00元
装帧: Paperback
内容简介
This important book is a practical, theory-based resource on the topic of health care quality management written for health care administrators and practitioners. It offers the tools needed to help managers make decisions, prioritize resources (financial and human), and analyze and improve the care they deliver. "The Handbook" offers a hands-on approach to specific topics such as the implementation of managerial goals, instructions for developing accurate measurements for evaluating care, the utilization of data as a basis for process improvement, exploration of quality management tools and techniques, guidelines for the complex integration of collaborative services in health care, and methods for effective communication and improving accountability.