The Deming Dimension
The Deming Dimension
ISBN: 9780945320081
定价: 400.00
内容简介
Western management in industry, education, government,
is due for sweeping changes. The prevailing system of manage-
ment has smothered the individual, and has consequently damp-
ened innovation, applied science, joy in learning, joy in work. It
will be necessary to restore dignity and self-esteem to the indi-
vidual. This can be done, but only by transformation of the style
of management now practised.
The prevailing forces of destruction start early in life---
grades in school from toddler on up through the university, gold
stars for school athletics, merit system or annual appraisal on the
job, incentive pay, work standards, MBO (rather, MBIR: Manage-
ment by Imposition of Results), MBR (Management by Results).
These forces of destruction must be replaced by leadership.
Leadership requires awareness and respect for differences
between people. It is necessary to adapt these different personal-
ities to optimisation of the work of the group.
The prevailing style of management was not born with
evil intent. It grew up little by little by reactive behaviour,
unsuited to any world, and especially unsuited to the new kind of
world of dependence and interdependence that we are in now.
The cost of the prevailing system of management is fail-
ure to keep up with quality, loss of competitive position, and
destruction of the individual.
It will be necessary to learn and to practise a System of
Profound Knowledge.