The Concierge
The Concierge
副标题: Key To Hospitality
ISBN: 9780471528937
出版社: John Wiley & Sons Inc
出版年: 1992-7
页数: 256
定价: 716.00元
装帧: Pap
内容简介
Of all the staff members in the hotel and hospitality industry the concierge is the one who has the most personal contact with the guests. Written to teach the American student the intricacies of the concierge profession, it provides basic information, based on years of experience, of what the daily functions of the concierge are and how to perform them.